HCC = health care card holder
*Valid Medicare Card required
We offer bulk billing for:
- Children under the age of 16
- Pensioners 65 years and older
Pensioners 65 years and over, with a valid government Aged Pension card are bulk billed.
Children 15 years or younger are bulk billed. Please present a current pension or health care card at the time of consultation.
Fees are payable at the time of consultation by cash, EFTPOS or credit card.
The AMA Fee Structure forms the basis of our billing policy and is displayed in the reception area.
There is a $15.00 account keeping fee. Accounts are to be paid within 1 month.
Emergency phone calls from patients will be assessed by the Nurse or the Doctor.
Non-urgent phone calls will be recorded and the doctor will respond to the call as needed.
Health Insurance Commission regulations requires a referral from our doctor before seeing a specialist in order to obtain maximum Medicare rebates.
Referrals are valid for 12 months, repeat referrals require a consultation.
It is an offence for a doctor to "back date" a referral or sickness certificate so it is necessary to obtain your referral prior to your specialist appointment.
Patients are required to pay for Work Cover visits at the time of consultation and Work Cover will reimburse the amount upon acceptance of the claim.
There are medical, legal and ethical issues with providing repeat prescriptions without consultation.
Some prescriptions may be provided if the Doctor has seen the patient in the preceding month.
Personal health information
Your medical record is a confidential document.
It is the policy of this practice to maintain security of personal health information to ensure this information is available to authorised staff members only.